Mall of the Emirates and City Centre Deira implement advanced barrierless parking – here’s how to avoid hefty fines
Published: May 1, 2025
Key Takeaway
Dubai’s popular malls have implemented a barrierless parking system using number plate recognition technology. Shoppers must pay within three days of exit to avoid a Dh150 fine. Free parking periods remain unchanged (4 hours at Mall of the Emirates, 3 hours at City Centre Deira), and purchases over Dh150 qualify for full-day validation.
If you’ve visited Mall of the Emirates or City Centre Deira recently, you might have noticed something different – the parking barriers have disappeared. In their place is a high-tech solution that promises smoother entry and exit, but could potentially hit your wallet with a Dh150 fine if you’re not paying attention.
How the New System Works
The ‘barrierless’ parking system introduced earlier this year uses Automatic Number Plate Recognition (ANPR) technology to track vehicles. As motorists enter either mall, sophisticated cameras capture licence plate details and record entry time. Upon exit, the system automatically calculates how long the vehicle was parked.
According to Parkin, the Dubai-based service provider managing the system, this technological upgrade aims to enhance the shopping experience by eliminating queues at entry and exit points.
“The new system makes entry and exit absolutely seamless for more than 20 million cars annually across popular Dubai malls,” stated a Parkin representative.
If your parking duration exceeds the free period, the system automatically sends a payment notification to the mobile number linked to your vehicle registration.
Payment Options and Deadlines
Motorists can complete payments through multiple channels:
- Parkin mobile application
- Parkin website (parkin.ae)
- Apple Pay
- Credit/debit cards
- Parkin Wallet (digital wallet within the app)
For regular mall visitors, the AutoPay feature in the Parkin app offers convenience by automatically deducting charges from linked payment methods upon exit. Visitors without a Parkin account can use the PayLater option, allowing payment up to 48 hours after leaving the mall.
Critical Timeline: The Three-Day Window
Time is of the essence with the new parking system. Here’s what happens if you delay payment:
- Day 1-2: You’ll receive an SMS reminder
- Day 3: Parkin will attempt to contact you via phone
- After Day 3: A Dh150 fine applies under UAE parking regulations
Mall-Specific Parking Charges
Mall of the Emirates
| Duration | Price |
|---|---|
| 0-4 hours | Free |
| 4-5 hours | Dh20 |
| 6-7 hours | Dh40 |
| 7-8 hours | Dh80 |
| More than 8 hours | Dh100 |
| Overnight parking (2am-6am) | Dh200 |
Note: Even driving through Mall of the Emirates car park without stopping incurs a Dh3 fee.
City Centre Deira
| Duration | Price |
|---|---|
| 0-3 hours | Free |
| 3-4 hours | Dh20 |
| 4-5 hours | Dh40 |
| 5-6 hours | Dh60 |
| 6-7 hours | Dh100 |
| More than 7 hours | Dh150 |
| Overnight parking (4am-6am) | Dh350 |
Free Parking Periods and Benefits
Free parking periods remain unchanged at both malls:
- Mall of the Emirates: Up to 4 hours free, Monday to Friday
- City Centre Deira: Up to 3 hours free, Monday to Saturday
Additional Benefits for Shoppers
Certain activities qualify visitors for extended free parking:
- At Mall of the Emirates: VOX Cinemas and Ski Dubai visitors receive an additional two hours of free parking
- At both malls: Spending Dh150 or more qualifies for full-day free parking
How to Validate Your Parking
If you’ve spent Dh150 or more at either mall, here’s how to get your parking validated:
- Mall Customer Service Desk – Present your shopping receipts
- VOX Cinemas Customer Service – Show your cinema ticket
- Parking Management Office – Mall staff can assist with validation
- Valet Parking – Automatically validated if you use this service
Penalties for Special Cases
Beyond standard parking charges, be aware of these special penalties:
- People of Determination spaces: Using these spots without a valid permit carries a Dh1,000 fine
- Overnight parking: Generally prohibited and incurs significant charges (Dh200 at Mall of the Emirates, Dh350 at City Centre Deira)
Setting Up Your Parkin Account
To make payments seamless, regular visitors should:
- Download the Parkin app from the App Store or Google Play
- Register using your UAE mobile number
- Add your vehicle details (plate number, emirate)
- Link a payment method or add credit to your Parkin Wallet
- Enable AutoPay to prevent missed payments
By taking a few minutes to set up the Parkin app correctly, you can avoid the hassle of remembering to pay manually each time you visit these popular shopping destinations.
Planning Ahead for Mall Visits
This new system requires a shift in thinking about mall parking. Regular shoppers should consider:
- Downloading the Parkin app before visiting
- Setting reminders about parking duration
- Planning shopping routes efficiently to maximise free parking time
- Keeping receipts organised for validation
The barrierless system represents another step in Dubai’s journey toward becoming a smart city, with technology streamlining everyday activities. While adjustment may take time, the intended benefit is faster mall access and exit for all shoppers.
Frequently Asked Questions
Frequently Asked Questions
How does the barrierless parking system work?
The system uses Automatic Number Plate Recognition (ANPR) cameras to scan your vehicle’s plate upon entry and exit. It automatically calculates your parking duration and charges accordingly.
How will I know if I need to pay for parking?
If you exceed the free parking period, you’ll receive an SMS notification to the mobile number linked to your vehicle with payment instructions.
What happens if I don’t pay my parking fee? ⚠️
You have three days to pay any outstanding charges. After this period, a Dh150 fine will be applied as per UAE parking regulations.
Can I still get free parking if I watch a film or go skiing?
Yes, VOX Cinemas and Ski Dubai visitors at Mall of the Emirates receive an additional two hours of free parking beyond the standard four hours.
How do I validate my parking if I’ve spent Dh150 or more?
Present your shopping receipts at the Mall Customer Service Desk, VOX Customer Service, or the Parking Management Office to have your parking validated for the entire day.
Is there a way to automatically pay without receiving SMS reminders? 💳
Yes, you can activate the AutoPay feature in the Parkin app, which automatically deducts parking charges from your Parkin Wallet when your vehicle exits.
Are parking fees the same at both malls?
No, Mall of the Emirates and City Centre Deira have different fee structures and free parking durations. Check the tables in this article for specific rates.
Have more questions? Download the Parkin app or visit their website at parkin.ae
As Dubai continues to advance its smart city initiatives, these technological upgrades represent the future of urban infrastructure. Stay informed about these changes to avoid unnecessary charges while enjoying the convenience they’re designed to provide.
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