DubaiNow app adds Ejari registration, renewal and cancellation
Dubai tenants and landlords can now handle Ejari registration, renewal and cancellation in the DubaiNow app, with Dewa deposit payment and utility activation in the same process.
By Vadim Kouznetsov, published
Dubai tenants and landlords can now use the enhanced Ejari service through the DubaiNow app to register, renew and cancel tenancy contracts. The update, announced by Dubai Land Department on Monday, November 2, means renters can also pay the Dewa security deposit and activate electricity and water in the same digital process when moving home.
For employees, expats and job seekers relocating within the city, this is mainly a time-saving change. Instead of switching between separate government channels, the tenancy contract and utility setup can now be managed through one platform.
What the enhanced Ejari service in DubaiNow app does
According to DLD, customers can now create and register tenancy contracts through one digital process in DubaiNow. Once the contract is approved, the Ejari certificate is issued immediately.
The service also covers renewals and cancellations. DLD said landlords and tenants can complete those steps digitally using UAE PASS.
Another change is the Dewa link. Customers can pay the Dewa security deposit directly through the app, and that allows electricity and water services to be activated as part of the same process.
This work is part of cooperation between DLD, Dewa and Digital Dubai. The stated aim is to connect government services, cut repeated steps and improve security and transparency.
What this means for Dubai tenants and landlords
If you are starting a new tenancy, the main benefit is fewer separate tasks at move-in. The tenancy contract, Ejari registration, Dewa security deposit and utility activation can now sit in one journey inside DubaiNow.
If you are renewing, the change matters because renewals are now included in the same platform rather than handled across multiple channels. If you are ending a lease, cancellations can also be done digitally with UAE PASS.
That is useful for residents who are changing homes for work, trying to reduce time away from the office, or dealing with a move during a busy week. If you are still comparing payment options with a landlord, our guide on whether you can pay Dubai rent monthly instead of 4 cheques may help.
DLD also said the continued development of Ejari is meant to protect the rights of landlords and tenants and strengthen transparency across Dubai's real estate market. If a tenancy issue does arise later, here is our step-by-step guide to a Dubai rental dispute at the RDC.
Why the Dubai Ejari update matters now
The launch comes while Dubai's rental market remains active. During the first quarter of 2026, rental contracts in the emirate reached about AED 32.2 billion, with 118,385 new contracts and 135,607 renewals registered.
That volume helps explain why the government is pushing to join up separate housing steps. DLD said the service supports the Dubai Government's Services 360 policy, which focuses on integrated digital services so customers do not have to complete separate procedures across different entities.
It also aligns with the Dubai Economic Agenda D33 and the Dubai Digital Strategy, according to the department.
For residents, the practical takeaway is simple: renting in Dubai still involves important paperwork, but one of the most common admin tasks is being brought into a single government app. If you are moving for a new role, you can also check current openings on JobXDubai Jobs.
Practical steps before using the DubaiNow Ejari service
Before you start, it helps to keep these points in mind:
- Make sure your UAE PASS is active, because DLD said renewals and cancellations are done digitally using it.
- If you are moving into a new home, decide whether you want to pay the Dewa security deposit in the app so electricity and water can be activated in the same process.
- Save the Ejari certificate after approval. DLD said it is issued immediately once the contract is approved.
- If your concern is deposit return rather than registration, read our guide on what tenants can do if a landlord will not return a security deposit.
Key takeaway
Dubai has moved more of the Ejari process into one app. For tenants and landlords, that means registration, renewal, cancellation and Dewa-related move-in steps can now be handled more easily through DubaiNow.
FAQ
Can I register Ejari on the DubaiNow app now?
Yes. DLD said customers can create and register tenancy contracts through the enhanced Ejari service in DubaiNow.
Can I renew or cancel Ejari online in Dubai?
Yes. According to DLD, landlords and tenants can renew or cancel contracts digitally using UAE PASS.
Can I pay the Dewa security deposit through DubaiNow?
Yes. The enhanced service allows customers to pay the Dewa security deposit directly through the app.
Can electricity and water be activated in the same process?
Yes. DLD said the Dewa integration allows tenants to activate electricity and water services for their properties as part of the same digital process.
When do I get the Ejari certificate?
DLD said the Ejari certificate is issued immediately after the contract is approved.
Further reading
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