Filing a labour complaint in the UAE shouldn’t cost you your job. If you’ve faced dismissal after raising workplace concerns, you have legal protection under Federal Decree-Law No. 33 of 2021.

Legal Protection Against Unfair Dismissal

The UAE Labour Law stands firm on protecting workers who speak up. Article 47 specifically addresses arbitrary dismissal, making it illegal for employers to terminate staff for filing valid complaints with the Ministry of Human Resources and Emiratisation (MOHRE).

Your Compensation Rights

If you’ve experienced unfair dismissal, you may receive compensation based on:

  • Your job role and responsibilities
  • Impact on your professional and personal life
  • Length of service with the employer

The law caps compensation at three months’ wages, calculated using your most recent salary. Additional claims can include:

  • End-of-service gratuity
  • Notice period payment
  • Outstanding salary and benefits

Filing Your MOHRE Complaint: Step-by-Step Process

Taking action requires following specific steps:

  1. Access mohre.gov.ae
  2. Navigate to ‘Services’
  3. Select ‘Submission of Comments, Complaints and Inquiries’
  4. Choose ‘Start Service’
  5. Complete the Twasoul platform registration with:
    • Your full name
    • Email contact
    • Phone number
  6. Label your case as ‘Complaint’
    • Provide clear details
    • Include relevant documentation
  7. Submit and save your reference number

Important Timelines

Speed matters in these situations:

  • File within 30 days of the violation
  • Expect initial resolution attempts within 14 days
  • Court referral follows if direct resolution fails

Professional Support

Need guidance? Contact the Labour Claims and Advisory Centre at 80084 for expert assistance with your case.

Last updated: February 14, 2025

This article presents current UAE labour regulations and procedures. For the most accurate guidance, consult MOHRE or legal professionals.

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