JobXDubai

Dubai has established an extensive network of Salik gates to manage traffic flow across its busy roads. The electronic toll collection system, implemented by the Roads and Transport Authority (RTA), automatically deducts fees from prepaid accounts when vehicles pass through any of the ten strategically positioned toll gates throughout the emirate.

As part of Dubai’s ongoing commitment to accessibility and inclusivity, Salik has introduced a special exemption programme allowing certain residents and their family members to apply for toll fee waivers. This initiative reflects Dubai’s broader efforts to enhance the quality of life for all residents.

Who Qualifies for Salik Fee Exemption?

People of determination facing challenges in the following categories are eligible to apply for an exemption from Salik road toll fees:

• Mental disabilities
• Physical disabilities
• Autism
• Visual disabilities

The Salik fee exemption permit is also available to relatives of people of determination. Eligible relationships include:

• Parents
• Husband or wife (marriage contract required)
• Children (birth certificate required)
• Grandparents
• Sisters or brothers
• Grandchildren

These relationship categories allow family members to apply for the exemption on behalf of the person of determination when necessary.

Required Documents for Salik Toll Waiver

For new applications, you must submit the following documents:

1. Copy of the valid vehicle registration card belonging to the person of determination or one of their first or second-degree relatives
2. Copy of the valid Emirates ID (for the applicant)
3. Copy of the valid people of determination card issued by the Ministry of Community Development or Sanad card issued by Community Development Authority
4. Valid proof of relationship document (for first or second-degree relatives) if the person of determination is not the vehicle owner

If applying via email, these documents should be sent to: [email protected]

Validity and Renewal of Salik Fee Exemption

The exemption validity period is one year. Applicants must renew annually to avoid potential violations. When renewing, the same documents listed above must be presented.

For replacement or change of vehicle, in addition to the standard documents, the person of determination must also submit a cancellation form for the previous exemption.

How to Apply for Salik Exemption

Residents can apply through two convenient methods:

Through the Salik Website:

1. Enter the required details and upload the necessary documents
2. After completing the online exemption application, the special accounts team verifies and processes the request
3. Once approved and updated in the system, you will receive notification by phone

Through Email:

1. Download the commitment form from the Salik website or request it via email
2. Send the completed application form and required documents to [email protected]
3. After receiving the complete documentation, the special accounts team will verify and process your exemption request
4. Upon approval, you will be notified

Important Information About Salik Exemptions

• You can receive a free Salik tag after requesting an exemption if you haven’t purchased one previously
• Only one vehicle can be exempted from Salik road toll fees per eligible person of determination
• The exemption can be transferred to another vehicle after cancelling the previous one upon request
• The service is free of charge
• Processing time is five working days, provided all submitted documents meet the eligibility criteria

Understanding Dubai’s Salik System

Salik functions as Dubai’s electronic toll collection system, utilising RFID (Radio Frequency Identification) technology to charge vehicles automatically when they pass through designated toll gates. The system operates without toll booths or barriers for maximum efficiency.

When a vehicle passes through a Salik toll gate, the technology scans the Salik tag, and a toll fee is deducted from the motorist’s prepaid account. The toll rates vary depending on the time of passage:

• Dh6 during weekday peak hours (6am to 10am and 4pm to 8pm)
• Dh4 during weekday off-peak hours (10am to 4pm and 8pm to 1am)
• Dh4 throughout Sundays (excluding public holidays, special occasions, or major events)
• Free passage between 1am and 6am daily

A Salik tag costs Dh100, which includes Dh50 in credit added to the account upon activation. An additional Dh20 charge applies for online purchases.

Motorists can top up their Salik accounts online or purchase recharge cards from participating retail outlets. Maintaining an adequate account balance is essential to avoid penalties or restrictions on vehicle use.

Salik Toll Gate Locations in Dubai

Following the addition of two new toll gates in January 2025, Dubai now has ten Salik gates:

1. Al Barsha
2. Al Garhoud Bridge
3. Al Maktoum Bridge
4. Al Mamzar South
5. Al Mamzar North
6. Al Safa
7. Airport Tunnel
8. Jebel Ali
9. Business Bay Crossing (on Al Khail Road)
10. Al Safa South (on Sheikh Zayed Road between Al Meydan Street and Umm Al Sheif Street)

The Salik exemption programme demonstrates Dubai’s dedication to creating an inclusive environment for people of determination. By offering toll fee waivers, the city helps reduce financial barriers and improve mobility for those who need additional support.

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This article was published by JobXDubai on April 2, 2025. For more information on transportation systems and employment opportunities in Dubai, follow our blog.

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