Dubai’s Roads and Transport Authority (RTA) has announced an increase in the minimum top-up amount for Nol cards at Dubai Metro station vending machines. Starting March 1, 2025, passengers will need to add a minimum of Dh20 when recharging their Nol cards at these machines.
This change represents a significant increase from the previous Dh5 minimum recharge requirement at vending machines. The announcement follows a pattern of gradual increases in minimum top-up amounts across different RTA service points.
Previous Changes to Nol Card Top-Up Requirements
The RTA has implemented several changes to minimum top-up amounts over the past year:
- January 2024: Minimum top-up amount increased from Dh5 to Dh20
- August 2024: A higher minimum top-up of Dh50 introduced specifically at metro ticket offices, representing a Dh30 increase
Digital Top-Up Option Remains Flexible
The RTA has emphasised that these minimum amount restrictions do not apply to passengers who choose to top up their Nol cards online through digital channels. “Top-up your balance digitally and save time,” the RTA advised in their announcement about the new policy.
Where to Find More Information
Passengers seeking additional details about the new policy can visit the FAQs page on the RTA website or contact the RTA Customer Service Centre, which operates 24/7, at 8009090.
This change will affect daily commuters who prefer using vending machines for small top-ups, potentially encouraging more passengers to switch to digital recharging methods for greater flexibility in top-up amounts.
Key Takeaway
From March 1, 2025, Dubai Metro passengers must add a minimum of Dh20 when recharging Nol cards at station vending machines, but can avoid this restriction by using digital top-up options instead.
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