The Ministry of Human Resources and Emiratisation enforces compliance to protect all parties’ rights in the domestic worker sector
Legal Consequences for Non-Compliance with Domestic Workers Law
Dubai, 25 February 2025 – The Ministry of Human Resources and Emiratisation (MoHRE) has taken decisive legal and administrative action against 14 domestic worker recruitment agencies after identifying 22 violations of the Domestic Workers Law during January 2025.
According to the Ministry, 20 of these violations involved agencies failing to refund recruitment fees within the mandatory two-week period following a domestic worker’s return or absence. Additionally, two cases of non-compliance with MoHRE’s official regulations and guidelines were documented.
The Ministry emphasised its zero-tolerance approach to law violations, stating that severe infractions could result in licence revocation. MoHRE reaffirmed its ongoing commitment to vigilant monitoring of recruitment agencies to verify their adherence to legal requirements, thereby protecting the interests of employers and domestic workers alike.
Reporting Mechanisms for Employers
Employers experiencing issues with recruitment agencies, particularly regarding delayed refunds, are encouraged to report such incidents through:
- MoHRE’s official digital platforms
- The Labour Claims and Advisory Call Centre at 80084
The Ministry has pledged to address all complaints with transparency and promptness, reinforcing its dedication to fair practices in the domestic worker recruitment sector.
Importance of Engaging Licensed Agencies
MoHRE highlighted the crucial function of domestic worker recruitment agencies in providing qualified workers while meeting all legal obligations. The Ministry issued a stern warning against using unlicensed agencies or questionable social media services, citing significant risks to health, security, and legal standing.
To avoid potential fraud and maintain compliance with UAE labour standards, employers should consult the official list of licensed recruitment agencies available on the Ministry’s website at www.mohre.gov.ae.
Key Takeaway
MoHRE’s enforcement actions against non-compliant recruitment agencies demonstrate the UAE’s firm commitment to maintaining high standards in the domestic worker sector through active monitoring and prompt legal measures, safeguarding the rights of both employers and domestic workers.
JobXDubai 
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