The UAE has taken a significant step towards enhancing the rights and protections of domestic workers with the introduction of new regulations by the Ministry of Human Resources and Emiratisation (Mohre). These changes aim to streamline the dispute resolution process, creating a more equitable relationship between domestic workers and their employers.
Key Points of the New Law
- Quick Resolution for Smaller Claims: Disputes involving AED 50,000 or less can now be directly resolved by Mohre, bypassing the need for court referral.
- Streamlined Court Process: If an amicable settlement isn’t reached, cases are referred to the Court of First Instance instead of the Court of Appeals.
- Appeal Window: Parties have 15 working days to file a lawsuit with the Court of First Instance to contest Mohre’s decision.
- Suspension of Enforcement: Filing a lawsuit suspends the enforcement of Mohre’s decision until the court ruling.
Benefits for Both Parties
The new regulations offer advantages to both domestic workers and employers:
- Time and Cost Savings: The streamlined process reduces the duration and expenses associated with lengthy legal battles.
- Empowerment of Domestic Workers: Workers can now more easily pursue legal actions against erring employers without the barrier of high legal costs.
- Relief for Employers: Employers benefit from a swifter resolution process, avoiding prolonged court appearances.
Dubai-based migrant rights advocate Barney Almazar notes, “The new Mohre regulations save time and effort; streamline procedures, and expedite the procedure for claimants to collect their legal entitlements.”
Impact on Domestic Workers
Analiza Villao, president of the Filipino Kasambahay Club in Dubai, expressed optimism about the changes: “We are more optimistic that Mohre can now immediately resolve our issues and concerns. We now know where we should run and the process has been made simpler.”
The new law addresses a critical issue faced by domestic workers – the inability to pursue legal action due to financial constraints. Almazar explains, “For a simple case, if you will get a lawyer, the minimum fee would be about AED 15,000 – and some cases are far below this amount.”
Mohre’s Enhanced Role
Under the new regulations, Mohre gains more authority in resolving disputes:
- Can immediately resolve disputes if the claim doesn’t exceed AED 50,000
- Can address non-compliance with prior ministry decisions
- Provides a more accessible platform for domestic workers to seek redress
Disputing Mohre’s Decision
While the new process aims for swift resolution, there’s still room for appeal:
- Parties can file a lawsuit within 15 working days of notification
- The Court of First Instance will schedule a hearing within 3 working days
- The court’s ruling is final
A Step Towards Social Justice
Almazar emphasizes that these amendments are “instruments of social justice” aimed at establishing a fair relationship between domestic workers and employers while recognizing the inherent power imbalance.
The new law aligns with recent changes to the UAE Labour Law that took effect in January 2024, further strengthening protections for workers in the country.
As the UAE continues to evolve its labor laws, these changes represent a significant step towards creating a more equitable work environment for domestic workers while also streamlining the dispute resolution process for all parties involved.





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